Get In Touch
We're here to help! Reach out to us for any questions or support
Email Support
For general inquiries, support, or feedback:
We respond within 24-48 hours
Frequently Asked Questions
How do I use the IRCTC Booking Window Checker?
Simply select your journey date using the date picker on our homepage and click "Check Booking Status". The tool will instantly tell you if booking is open, when it will open, and provide a countdown timer.
Is this service free?
Yes! Our IRCTC Booking Window Checker is completely free to use. No registration, no hidden fees, no subscriptions required.
Do you store my journey date information?
No, we do not store any journey dates you check. All calculations are done in your browser, and no data is sent to our servers.
Can I book tickets through your website?
No, we only provide information about booking availability. When booking is open, we provide a direct link to the official IRCTC website where you can book your tickets.
Is this tool affiliated with IRCTC?
No, we are an independent tool and not affiliated with Indian Railways or IRCTC. We provide information based on publicly available IRCTC booking rules.
What if the booking rules change?
We monitor IRCTC policies regularly and update our tool accordingly. If you notice any discrepancies, please contact us immediately.
Can I suggest new features?
Absolutely! We welcome feedback and feature suggestions. Email us at support@propsanchal.com with your ideas.
How accurate is the countdown timer?
Our countdown timer is synchronized with Indian Standard Time (IST) and is accurate to the second. It automatically accounts for timezone differences.
What to Include in Your Email
To help us assist you better, please include:
- Your name (optional)
- Subject of your inquiry
- Detailed description of your question or issue
- Screenshots if reporting a bug (optional)
- Browser and device information if experiencing technical issues
⏰ Response Time
We typically respond to all inquiries within 24-48 hours during business days.
For urgent issues, please mention "URGENT" in your email subject line.
Business Hours
While our website is available 24/7, our support team operates during:
Monday - Saturday: 9:00 AM - 6:00 PM IST
Emails received outside business hours will be responded to on the next business day.
Report a Bug
Found a bug or technical issue? Help us improve by reporting it!
Email us at support@propsanchal.com with:
- Description of the issue
- Steps to reproduce the bug
- Browser and device information
- Screenshots (if applicable)
Partnership & Advertising
Interested in partnership opportunities or advertising on our platform?
Contact us at support@propsanchal.com with "Partnership" or "Advertising" in the subject line.